Privacy Policy
Last updated: June 25, 2026
1. Introduction
This Privacy Policy explains how TOMAFLY LLC (“Tomafly”, “we”, “us”, or “our”) collects, uses, and protects your information when you use tomafly.com and our services. By using our platform, you agree to the practices described here. If you do not agree, please do not use our services.
2. Information We Collect
We collect the following types of information:
- Account information: name, email address, phone number, and (for pilots) certification details such as your FAA Part 107 number.
- Booking information: service details, the location or address where the service is requested, dates, and special requirements.
- Payment information: processed securely through our third-party payment providers; we do not store full card numbers.
- Communications: messages, requests, and feedback you send to us.
- Usage and device data: IP address, browser type, pages viewed, and similar analytics data collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our platform and services;
- Match client requests with qualified pilots and fulfill orders;
- Process payments and send confirmations and receipts;
- Communicate with you about your account, orders, and support requests;
- Send service updates and, where permitted, marketing communications (which you can opt out of at any time);
- Maintain security, prevent fraud, and comply with legal obligations.
4. How We Share Information
We share information only as needed to operate our services:
- With pilots: we share the location and order details necessary for an assigned pilot to fulfill your request.
- With service providers: payment processors, hosting, analytics, and communication providers that help us operate the platform.
- For legal reasons: when required by law, regulation, or valid legal process, or to protect rights, safety, and property.
We do not sell your personal information.
5. Cookies and Tracking
We use cookies and similar technologies to keep the site functioning, remember preferences, and understand how visitors use our platform. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize it.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications. California residents have additional rights under the CCPA, including the right to know what information we collect and to request its deletion. To exercise any of these rights, contact us using the details below.
9. Third-Party Links
Our platform may contain links to third-party websites or services (such as payment or scheduling tools). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
10. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date, and your continued use of our services constitutes acceptance of the changes.
12. Contact
For questions about this Privacy Policy, contact us:
TOMAFLY LLC
Email: contact@tomafly.com
Phone: +1 888 866 2359